If you should ever be unhappy with our service, please do not hesitate to contact us. We welcome the opportunity to make amends.
To this end, please contact the complaint officer of SRC:
SRC Special Risk Consortium GmbH
We will contact you in writing within 2 weeks after your filing of the complaint. Subsequently, we will make a final, written proposal for a solution within another 2 weeks.
If you do not agree with our proposal for a solution, you are free to contact the ombudsman:
Phone: +49-(0)1804-224424; Fax: +49-(0)1804-224425